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Customer Care Specialist

S4 Personnel Ltd
Posted 11 hours ago, valid for 15 days
Location

Slough, Berkshire SL13XX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Care Specialist is a temporary role located in Slough, offering a salary between £23,000 and £25,000.
  • The successful candidate will work in the customer service finance team, handling inquiries related to early settlements, maturities, and terminations.
  • Candidates should be comfortable making and receiving phone calls, as well as documenting all communications accurately in the database.
  • This role requires a constant focus on customer needs and a commitment to delivering exceptional service, with potential weekend shifts.
  • Applicants must have relevant experience and be eligible to work in the UK, as only successful candidates will be contacted.

Ref: 1983

Job Title: Customer Care Specialist (Temporary)

Location: Slough

Salary: £23,000 - £25,000

Length of Assignment: Ongoing

Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.

Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations. You will be happy on the phone, responding to inbound customer and retail-outlet queries, you will also respond in a timely and professional manner to written enquiries. All communication must be recorded on the database accurately. You will need to make outbound calls when appropriate, building relationships and helping with the calculation of rates and commissions. You will communicate any potential issues to your Team Leaders. You will be trained to meet regulatory standards and this is an essential part of your role.

You will have a constant focus on the needs of your customers, striving to achieve a "best in class" service.

You will likely be working 1 in 3 weekends, though you do get time off in lieu during the week.

This company has a great relationship with the temporaries team, you will be treated with respect and rewarded for your hard work.

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes.

If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.