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Customer Service Advisor

Links Recruitment Ltd
Posted a month ago, valid for 2 days
Location

Slough, Berkshire SL3 0FF, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position is a full-time role with a work schedule from Monday to Friday, 09:00 to 18:00.
  • The salary for this position is £25,000.00 per year.
  • Applicants are required to have prior experience in a logistics environment, which is considered desirable.
  • Main duties include taking inbound calls, data entry, tracking shipments, and arranging storage for art clients.
  • Organizational skills, excellent communication abilities, and good keyboard skills are essential for this role.
Customer Service Advisor  Work schedule: Monday to FridayHours: 09:00 - 18:00 Salary: £25,000.00 Main Duties Include: To work exclusively with the ShipArt team at all times in all aspects, including the following:
  • Taking inbound calls to the art team – liaising with galleries, agents, artists, buyers with regard to the collection and shipping of artworks. This will be via the telephone and a shared inbox system.
  • Data entry – booking collections, deliveries and shipments onto CODA (our shipping system)
  • Tracking shipment progress through our supplier network and updating CODA with latest delivery information and POD. Advising art team and clients of delays.
  • Learning to price and quote for packing, insurance and shipping.
  • Booking packing jobs in with our professional packing partner.
  • Arranging storage at our premises for art clients and booking in said storage.
  • Warehouse duties also required so prior experience within a logistics environment desirable. 
Applicants must be organised and methodical with an excellent telephone and email manner.Good keyboard skills and sound geographical knowledge are essential.An interest in art specifically is helpful but not essential.Full training on our shipping system will be given.Click the apply button today...

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.