CUSTOMER SERVICE AGENT COURIER

Heathrow Personnel

Posted 4 days ago, valid for 13 days

Slough, Berkshire SL3 0FF, England

Full Time

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Sonic Summary

Our client is seeking an experienced customer services & operations clerk for their Heathrow courier/Express division.
The role involves taking bookings, resolving customer queries, providing quotes, and arranging shipments.
Candidates should have previous customer service experience, with strong Microsoft Office skills and attention to detail.
The position offers a Monday to Friday schedule from 9:00 AM to 5:00 PM and requires a full 5-year checkable work history and a DBS.
Salary details are not specified in the job description.

NEW VACANCY - Our client is looking for a bright, experienced customer services & operations clerk to join their Heathrow courier / Express division.Duties include:

Daily Duties will include:

Taking bookings via telephone and email
Resolve customer queries and complaints
Provide Quotes to customers
Arranging courier / express shipments
Updating customers
Liaising with transport & warehouse team
Entering jobs into system
Update POD's on all consignments Experience
Previous customer service experience advantage (Training is provided)
Strong Microsoft office skills, Excel, Word
High level of attention to detail

Monday to friday 9.00-17.00pm

You must have a full 5 year checkable work history and a DBS

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