Customer Service Representative

Reed

Posted a day ago, valid for a day

Slough, Berkshire SL13XX, England

£25,000 per annum

Full Time

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Sonic Summary

The job title is Customer Service Representative with a salary of £25,000 per annum plus commission.
The role requires a hands-on approach to deliver first-class service to customers and visitors.
Key responsibilities include greeting customers, managing switchboard calls, and maintaining accurate records of interactions.
Candidates should possess relevant experience, although the specific number of years is not mentioned.
The position offers a Monday to Friday schedule, a pension scheme, and training opportunities for career progression.

Job Title: Customer Service RepresentativeSalary: £25,000 per annum plus commission

Overview:We are seeking a hands-on Customer Service Representative (CSR) to deliver first-class service to our Centre’s customers and visitors. This varied role involves handling multiple tasks and ensuring business needs are met.

Key Responsibilities:

Greet and assist customers and visitors.
Perform reception duties professionally and courteously.
Answer and manage switchboard calls promptly.
Maintain accurate records of calls and interactions.
Operate standard office equipment (PC, phone, photocopier).
Prepare meeting rooms and manage refreshments.
Ensure reception and common areas are clean and tidy.
Follow and enforce safety procedures.
Order and manage office supplies.
Participate in Centre audits and maintain high standards.
Support sales and marketing efforts, including Centre tours.

Competencies:

Sales
Support
Renewals
Move in & Move out
Meeting Rooms
Virtual Office
Operate
GoCardless
SagePay
Opening & Closing Procedures
Health & Safety

What We Offer:

Competitive annual salary with opportunities for progression
Monday to Friday, 8:30-5:30
Pension Scheme
20 days holiday plus all public bank holidays
Training and development opportunities

Apply Now:Join our team and contribute to a positive customer experience. Immediate start available for the right candidate.

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