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Freightserve recruitment are looking for a Junior European Transport Shipping Coordinator for a niche sector Heathrow based Freight company based in Slough area.
This role is responsible for the day-to-day co-ordination, management and profitability of the European transport operations.
Key Duties and Responsibilities (Fully Training)
Responsible for managing the export/import processes for road freight shipments
Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
Ensuring effective management in arranging customer collections, packing services and deliveries
Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
Co-ordinating with customs for clearance and managing customs entry exceptions
Managing EU airfreight (i.e. DHL) and EU road courier shipments
Discussing and resolving client/supplier problems and complaints
- Co-ordinating all aspects of shipping fine art and antiques from one destination to another Assessing clients individual needs on a daily basis - liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
o Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
- Quoting and coordinating both domestic and international shipments
- Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
- Preparing and processing all documentation and the booking of the chosen method of transportation
- Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
o Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
o Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
o Produce a cost analysis and reports of jobs and European truck runs
Communicating with sales and operations team throughout the day
Provide administration assistance to sales team
Provide assistance throughout the business as and when required
Attend regular team meetings
Key Attributes
- Proven track record and knowledge of domestic and European transport operations and planning
- Good knowledge of current EU transport legislation
- Good geographical knowledge
- In depth knowledge of current EU customs procedures and paperwork requirements
- Experience of dealing with high end clients and goods
- Proficiency in MS Word, Excel, Outlook
- Attention to detail and accuracy
- Excellent communication skills both written and verbal
- Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
- A flexible approach to work and be capable of managing priorities
- Ability to work on own initiative
- Commercially focused considering end to end costs
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
