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- Prepare, review, and manage export documentation, including commercial invoices, packing lists, certificates of origin, and export declarations. Ensure compliance with international trade regulations and company policies.
- Coordinate with logistics providers and shipping companies to arrange and track international shipments, ensuring timely and accurate deliveries. Monitor shipment progress and resolve any issues that may arise during transit.
- Assist with customs clearance processes, ensuring all shipments comply with export control laws, tariffs, and local regulations. Liaise with customs brokers to resolve issues and avoid delays.
- Work closely with sales, customer service, and external customers to address any export-related queries, concerns, or special requirements.
- Knowledge of Incoterms and customs regulations (e.g., HS codes, VAT rules) is beneficial.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a small team.
- Proficient in MS Office Suite (Excel, Word, Outlook); experience with ERP or logistics software is a plus.
- Basic understanding of international trade regulations, shipping processes, and customs procedures.
- Familiarity with export documentation and compliance is desirable.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- A proactive and solutions-oriented approach to problem-solving.
- Strong analytical skills, with the ability to interpret and present data clearly.
