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Recoveries and Litigation in Collections

Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Posted 20 hours ago, valid for 21 days
Location

Slough, Berkshire SL13XX, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A financial services organization in Slough is seeking a Recoveries and Litigation Specialist for their Collections Department.
  • The role requires experience in collections and offers a salary of £30,000 to £35,000 per year.
  • Key responsibilities include managing inbound and outbound calls, negotiating payment arrangements, and ensuring high customer service standards.
  • Candidates should possess intermediate skills in Word and Excel, as well as the ability to establish relationships with third parties.
  • The position offers benefits such as 25 days of holiday, a pension, healthcare, and a hybrid work model.

A fast paced, expanding, financial services organisation is looking for a Recoveries and Litigation Specialist to join their Collections Department.

This opportunity will suit someone with similar experience, looking to join a company during an exciting period of growth.

Based in Slough with options for hybrid.

Key responsibilities

  • Responsible for volume outbound and inbound calls
  • Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system
  • Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them
  • Undertaking the prescribed business processes as required, by being responsible for acquiring regular updates from third parties, and updating the contract to reflect the correct position
  • Establish and manage third party relationships with specialist agents, solicitors, and trace specialists if required
  • Treats customers with respect adhering to the principles of Consumer Duty ensuring an optimal customer outcome is achieved in every instance

Experience/skills

  • Experience in a collections
  • Word and Excel to intermediate level

Benefits

  • 25 days holiday
  • Pension
  • Healthcare
  • Hybrid - 3/2 office/home
  • Excellent company that value their employees

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.