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Housing Needs Officer

Service Care Solutions - Housing
Posted 7 days ago, valid for 17 days
Location

Slough, Berkshire SL13XX, England

Salary

£21 - £23 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Housing Needs Officer position is a temporary full-time role based in Slough, UK, with an initial contract of 3 months.
  • Candidates should have previous experience in housing advice, homelessness, or tenancy relations, along with knowledge of relevant housing legislation.
  • The role involves providing support to tenants and leaseholders to reduce homelessness, requiring excellent communication and organizational skills.
  • The pay range for this position is between £21.00 to £23.00 per hour LTD company rate, with the PAYE equivalent being £17.90 to £19.61 per hour.
  • Interested applicants are encouraged to submit their CV if they meet the criteria outlined.

Housing Needs OfficerSlough, UKTemporary Full TimeWe are seeking a dedicated and skilled Housing Needs Officer to join a team based in Slough on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Needs Officer will be part of a team responsible for providing advice, assistance, and support to tenants and leaseholders to reduce homelessness within the community. Requirements

  • Previous experience working in a similar role, preferably within housing advice, homelessness, or tenancy relations
  • Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, and Protection From Eviction Act, and immigration related legislation
  • Understanding of Housing Benefit procedures, Welfare Benefit, and Debt Counselling
  • Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner.
  • Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines.
  • Proficient computer skills, including experience with relevant software applications and databases.

Role Expectations

  • Deliver customer focussed housing needs services
  • Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and work to reduce homelessness
  • Analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
  • Provide Housing Advice: Offer accurate and up-to-date advice on housing options to all, including the public, tenants, licensees, and landlords
  • Support Homelessness Prevention: Develop and implement strategies to prevent homelessness, including mediation, negotiation with landlords, and exploring alternative accommodation options.
  • Assist customers on making informed choices regarding their personal housing plans
  • Cary out home visits where necessary, and assess accuracy of homelessness applications
  • Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
  • Attend Meetings: Participate in team meetings, case conferences, and relevant training sessions to stay updated on changes in housing legislation, policies, and procedures

The pay range for the role is £21.00 to £23.00 per hour LTD company rate. The PAYE equivalent is £17.90 to £19.61 per hour, inclusive of holiday.If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Beth at Service Care Solutions on or send an E-Mail to

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.