Training Manager

JOB DESCRIPTION AND PERSON SPECIFICATION

Job Title

Training Manager

Department

HR and L&D

Business Unit

Head Office

Reporting into

Head of HR and L&D

Contract Type

40 hours per week

Location

Head Office, Slough

Working Hours

40 hours per week with flexibility to meet the needs of the business

Travel reqs

Requirement to services as required

Job Summary

This role is responsible for implementing the company’s Learning and Development strategy so that both staff and management have the right skills, knowledge and capability to meet the needs of the business and required standards within health and social care.

Effective management of the Training team, ensuring that training needs are identified, high quality training is delivered for staff and managers and staff are assessed to the required standards.

The role will also support the business operation to ensure training compliance is achieved, proactively working with the management teams to ensure compliance is maintained.

Basic Job Duties

• Oversee the day to day schedule of training for all staff
• Manage the training team to ensure that high quality training courses are delivered in accordance with the agreed schedule, meet the needs of learners and the learners are assessed as competent following any training
• Assess the training needs of the organisation in relation to staff and management training and ensure appropriate training materials are developed for use by the organisation
• Propose process improvements, course development updates and documentation in order to improve the quality of training, experience of candidates and create process efficiencies
• Manage the training team including recruitment, on boarding, performance and conduct matters
• Assess the requirements for management training both technical and soft skills, develop and deliver as required to the management teams
• Deliver accredited training certified by the Training Academy, ensuring that all staff are assessed to the required standards and in accordance with the relevant awarding body

Previous experience

• 5 years of experience in effective delivery of training including management training
• 2 years of experience in developing functional, management and soft skills training
• Experience in managing and coaching a staff team
• A background in health and social care and qualified to at least Level 5

Education

• Preferably degree qualified in a related subject
• Relevant training qualification (AET, PTTLS)
• Relevant assessor qualification (CAVA) and preferably IQA

Special attributes / skills required

• Proficient in MS Office and Learning Management Systems (LMS)
• Data driven and results focussed
• Excellent verbal and written communication skills
• Ability to communicate at all levels in the organisation and confident to liaise with external stakeholders
• Able to work on own initiative, self-motivated and able to motivate others

Personal qualities

• Excellent communication and negotiation skills
• Confidence to influence at all levels of the organisation
• Attention to detail, planning and organisational skills
• Motivation and resilience