Customer Order Coordinator

Customer Order Coordinator

Location: Shirley Solihull B90 and home working

Contract: Temporary contract

Hourly rate: £12.50 - 12.80 plus holiday pay

We are working on behalf of an esteemed organisation, which is actively seeking to recruit a Customer Sales Order Coordinator to join their existing Customer Service team, to support with increasing seasonal workload.

This is a temporary contract until January 2025. You will be supporting a variety of customers across the UK with managing their orders from start to finish. Excellent communication skills with a high degree of accuracy are required for this position.

Role and responsibilities:

• As a Customer Sales Order Coordinator you will be responsible for managing the order process from start to finish
• Processing orders accurately and promptly received by phone, email and mail on a same day basis
• Dealing with manufacturers to check stock levels
• Organising deliveries and logistics for orders to be delivered around the UK
• Engaging with colleagues in a collaborative manner handling queries
• Support with any invoice queries
• Develop a strong understanding of products and services
• Ensure that all processes and procedures are handled in line with company guidelines
• Providing customer service and administrative support as required to support the team

Skills and experience required:

• Proven work history in Customer Service, Order Processing, Sales Order Processing is essential
• High level of attention to detail
• Excellent verbal and written communication skills
• Confident user of Excel
• Positive, energetic and confident nature
• A can-do and hardworking attitude

If you are immediately available for a temporary role with an established Customer Service team in the Solihull area then please apply today!