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Customer Service Advisor

Morgan Parkes Recruitment Limited
Posted 11 hours ago, valid for 20 days
Location

Solihull, West Midlands B90 4SF

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is Customer Service Advisor with a salary range of £24,000 to £26,000.
  • The position is located in Solihull and is a full-time role.
  • Candidates should have experience in an administration role and be IT literate, particularly in Microsoft Word, Outlook, and Excel.
  • The role involves taking inbound and outbound calls, processing invoices, and performing general administrative tasks.
  • Applicants must have GCSE Grade C or above in Maths and English or equivalent qualifications.

Job Title: Customer Service Advisor

Salary: £24,000 - £26,000

Location: Solihull

Hours: Full Time

Description:

A professional and positive multi-tasker is required to undertake office administration tasks to support the team whilst providing excellent business to business customer service.

Excellent attention to detail is required as this role involves administration duties, reconciliation of payments and processing payments/statements etc.

Duties and responsibilities:

  • Taking inbound calls and assisting with general enquiries
  • Making outbound calls as necessary
  • Accurately processing, creating and recording invoices when requested
  • Updating internal systems
  • Undertaking general administrative tasks within the office

Experience Required:

  • Experience in an administration role
  • IT literate and competency in Microsoft Word, Outlook and Excel
  • Team player and flexible
  • Enthusiastic with a desire to learn
  • Strong attention to detail
  • Organised with the ability to manage time particularly when working under time pressures
  • GCSE Grade C or above in Maths and English, or equivalent

In return for your hard work, you will earn a starting salary of £24,000 - £26,000 plus excellent benefits.

For more information, please call or email your CV.

Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.