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Finance and Customer Support Assistant

Zenith People LTD
Posted a month ago
Location

South Shields, Tyne and Wear NE33 4TN

Salary

£18,000 - £25,000 per annum

info
Contract type

Full Time

Sales Order Processing

• Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.

• Answering the telephone take telephone orders by processing the order on Shopify and taking card payments

• Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.

Finance Assistant

• Customer account control involving the matching of invoices and payments, chasing customers for late payments, sending customer statements and issuing refunds etc.

• Daily reconciliation of Paypal, Shopify and Credit Card bank accounts on Xero

• Daily check of Paypal transactions to ensure all balances have cleared for payment along with daily Paypal draw downs and currency conversions

• Reconciliation of Amazon seller two weekly payouts and posting of amazon charges

• Booking in delivery notes against purchase order into our system, into Xero and on Hub Doc.

• Monthly supplier statement reconciliations

• Monthly meter readings for x4 units for Gas & Electricity and x2 printers and submission to the supplier

• Monitoring the Accounts email inbox

Key Skills

• High attention to detail

• Good Excel skills

• Excellent communication skills

• Able to work in fast paced environment

• Good IT skills and experience of using an ERP system.

• Xero desirable


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