Customer Advisor

Sheridan Ward Recruitment Services

Posted a day ago, valid for 7 days

Southall, Greater London UB1 1PY, England

Full Time

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Sonic Summary

The position is for a Customer Advisor based in Southall, offering a salary of £25,500 plus a bonus of up to £6,000.
The company is well-established and provides excellent training for new staff joining the customer service team.
New hires will be partnered with a buddy to learn the ropes before managing customer accounts independently.
The role requires someone who can thrive in a busy and loud environment while enjoying daily customer interactions.
Previous customer service experience is ideal, with order processing experience being a plus.

Customer Advisor

Southall

£25'500 plus bonus up to 6k!!

We are on the look out for a customer advisor to join a big and well-established business based in Southall. This company provide excellent training to all new staff that join the customer service team as an advisor. You will be partnered with a buddy who will show you all the ropes before you then go live account managing your customers directly.

This is a busy department with lots going on every day!! This role would suit somebody who can focus in a loud environment and who enjoys dealing with customers every day

Previous customer service experience would be ideal, if you have order processing experience that would be fab.

Duties for Customer Advisor

Answering inbound calls from customers
Process orders
Deal with refunds and returns
Liaising with logistics team
Complaint handling

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