Accreditation Unit Administrator

Accreditation Unit AdministratorOur client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp-Perm or on going Temp Accreditation Unit Administrator Starting immediatelyRegents Park- Hybrid working. £14.50-£15.50 an hour 24-25,500K Previous experience within a similar and fast paced administrative position would be essential.  Who will you be working for?Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK.This role is based in their London Office; Regents Park    The main focus of this role is to:

• be responsible for administrating accreditation assessments.
• handle customer enquiries administer formal governance meetings, plan training days,
• undertake general administrative tasks for the Accreditation Unit

• Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/ accreditation.
• Organise accreditation assessments and process applications and results.
• Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
• Assist team with administrative duties relating to quality improvement projects.
• Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service.
• Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, assisting users to navigate various web tools, resetting passwords and/or setting up new users.
• Contribute to writing website copy, guidance materials and blogs.
• Minute taking at governance meetings.
• Proactively work with clinical leads in reviewing and closing actions after each governance meeting.

• Ability to work at pace in a team and independently.
• Ability to work on own initiative, delivering work to set deadlines and reacting to changing circumstances without compromising quality and standards.
• High level of accuracy and attention to detail
• Excellent interpersonal skills and confidence, with the ability to liaise effectively with a wide range of multi-disciplinary staff.
• Understand and interpret complex information including data.
• Ability to present to a multidisciplinary audience, distilling information in a suitable and engaging format.
• Excellent IT skills (Microsoft Office including Word, Excel, and Outlook.)
• Uses a systematic approach to planning and organising.

• Experience of administration in a healthcare or related context, such as the NHS 
• Understanding of confidentiality and data protection legislation including information governance.