If you're ready to take the lead on modernising credit control processes and want to step into a business that truly values its people, this Senior Credit Controller role in Southampton could be your perfect next move. You'll join a family-run logistics group with over 100 years of heritage, where the fifth generation of the founding family is still hands-on and invested in the future.You'll be based in their Southampton office, working closely with the Finance Director to shape and lead credit strategy across the business. This is a full-time, office-based role, offering flexible working hours and a genuine path to management within 1–2 years.Reporting to the Finance Director, you will be responsible for:

Managing the credit control process, chasing debt via phone, email and letter
Allocating payments and maintaining the sales ledger
Reviewing credit terms, setting limits and establishing payment plans
Producing and reviewing debt reports
Rewriting and improving existing credit policies and procedures
Driving change and new initiatives, including the rollout of direct debit options across divisions

What you will need:

Previous experience in a similar role, such as Senior Credit Controller / Credit Controller / Credit Control Clerk / Sales Ledger Clerk / Accounts Receivable Clerk
To be a confident decision-maker, comfortable with challenging the status quo
Able to build rapport with customers and colleagues
Experience with SAP is useful but not essential

What you will get:

Flexible working hours
25 days annual leave plus bank holidays
Medical cash plan
Life assurance
Company bonus
Free onsite parking

Beyond the benefits, you’ll be part of a warm, collaborative team where people tend to stick around - many for decades. New ideas are welcomed, not just heard, and you'll have the full support of the leadership team to drive improvements and shape the future of credit control in the business.If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.