Customer Service Agent

Dynamite Recruitment Solutions Ltd

Posted 10 hours ago, valid for a month

Southampton, Hampshire SO19 1BQ

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Dynamite Recruitment is seeking a Customer Service Advisor for a Financial Services business in Southampton.
The role involves being the first point of contact for clients, assisting with queries, and communicating through various channels.
Candidates with experience in retail, hospitality, or customer service are encouraged to apply, with financial services experience being highly desirable.
The salary for this position ranges from £23,500 to £28,000 per annum, depending on experience.
The job requires a motivated individual with good PC skills and offers 37.5 hours of work per week.

Dynamite Recruitment is delighted to be recruiting a Customer Service Advisor to join a successful, award-winning Financial Services business based in Southampton! This is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team! The focus of this role is to be the first point of contact for clients and third parties, to assist with queries and pass over to the correct team when needed. its a lovely role where you can use your personality and enjoy conversation with customers on a daily basis. Duties of the Customer Service Administrator:

Communicating with customers over the phone, via online methods, such as text, emails and web chat
Responding to all communication matters promptly
Communicating with other third parties when required and internal teams
Processing admin tasks, keeping all systems updated with relevant information
Other adhoc duties will be required from time to time

Experience needed:

Any experience from backgrounds such as retail and hospitality is considered
Office-based Loans / Financial services / admin/customer service experience is desirable!
Any experience within a financial services setting is hugely desirable
Being PC literate with a good understanding of the Microsoft package
Be highly motivated with a can-do attitude.

Salary: £23,500 to £28,000 P/A (Higher end must have experience in financial services)Location: Central Southampton Hours: 37.5 hours per week. Shifts between 8am - 8pm & one saturday short shift per month 9am-2pmFull training provided Interviews taking place ASAP Please contact Tegan a Dynamite Recruitment for more information

Apply now in a few quick clicks

Customer Service Agent

Client Manager

Accounts Senior/Client Manager (Fareham)

Legal Credit Controller