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Customer Service End Point Assessor

Customer Service End Point Assessor

KM Education Recruitment Ltd

Posted 9 hours ago, valid for 2 days

Southampton, Hampshire SO19 1BQ

Full Time

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Sonic Summary

KM Recruitment is seeking a Customer Service End Point Assessor for a home/field-based position with travel flexibility required across Southampton and Portsmouth.
The salary for this role ranges from £27,300 to £28,300, depending on qualifications.
Candidates must have solid occupational competency in Customer Service at a supervisory level or above and hold a recognized Assessor award.
This is a full-time, fixed-term contract for 6 months, and all training and support will be provided by the client.
Applicants should possess a full, clean driving license and their own vehicle, and must be IT literate, with flexibility for travel.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: Customer Service End Point AssessorLocation: Home/Field based - Candidates must be flexible with travel across Southampton and PortsmouthSalary: £27,300 - £28,300 (Depending on qualifications)Package: Excellent Holiday Entitlement, Mileage, Pension + much more!Type: Full Time, Fixed Term Contract (6 months)This is an excellent opportunity for an experienced EPA or a qualified Assessor, who is looking to progress in to an End Point Assessor role! All training and support are provided by our client.Essential Criteria:

Must hold solid, occupational competency within Customer Service at Supervisory level or above.
Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
Must be IT Literate – training will be provided on company systems.
Full, clean driving licence and own vehicle.
Must be flexible with travel.

Duties:

As an End Point Assessor, you will responsible for completing a range of EPA activities, both face to face and electronically, with Apprentices completing Customer Service Apprenticeships up to Level 3. These EPA activities include: to carry out End Point Assessment, scheduling of EPA activities, marking, grading and regular planning meetings with candidates and employers.
Complete all necessary administration, ensuring that all data is processed and supplied in a timely manner.
Maintain a working knowledge of EPA, your vocational area, Apprenticeship Standards and evidence of CPD.
Participate in standardisation and training activities.
Provide assistance to Apprentices, Employers or Delivery Teams, assisting with queries in a timely manner.

Please note:KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

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