- Supporting collection duties within several client accounts, providing assistance to senior credit controllers on customer queries
- Proactively making credit control calls to chase current and overdue debt
- Escalating any issues up towards the Collections Manager and senior Credit Controllers
- Performing against targets individually whilst contributing to theoverall productivity of the team
- Undertaking any additional ad-hoc responsibilities as required by the Senior Management team
- Previous collections experience
- Excellent communication skills
- Strong, positive telephone manner
- Diligent and organised
- Good ability to use Microsoft Office and accounting systems such as Sage