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Customer Service Administrator

Reed
Posted 2 days ago, valid for a day
Location

Southampton, Hampshire SO19 1BQ

Salary

£25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Administrator position is located in Southampton and is a full-time role on a 6-month fixed-term contract.
  • The salary for this position is £25,000 per annum.
  • Candidates should have proficiency in Microsoft Office applications and excellent communication skills.
  • Strong interpersonal skills and the ability to prioritize tasks under tight deadlines are essential for this role.
  • Relevant experience in customer service is required to effectively engage with stakeholders and manage administrative tasks.

Customer Service Administrator

  • Location: Southampton
  • Job Type: Full Time (Monday to Friday)
  • Duration: 6 month Fixed Term Contract
  • Salary: £25,000 per annum

Day-to-day of the role:

  • Respond to and resolve stakeholder issues promptly.
  • Perform various administrative tasks to support team operations.
  • Liaise with both internal and external staff to facilitate smooth service delivery.
  • Manage and operate service desk ticketing software efficiently

.

Required Skills & Qualifications:

  • Proficiency in Microsoft Office applications.
  • Excellent communication skills, capable of effective interaction via telephone, face-to-face, and email.
  • Strong interpersonal skills with the ability to engage with various stakeholders.
  • Ability to prioritise tasks and work effectively under tight deadlines.

How to Apply:

To apply for the Customer Service Administrator position, please submit your updated CV. Ensure that your application highlights your relevant experience and skills in relation to the role.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.