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IT Field Support Service Engineer

Spectrum IT Recruitment
Posted 7 days ago, valid for 12 days
Location

Southampton, Hampshire SO19 1BQ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The position is for an IT and Field Support Engineer based in Southampton, Hampshire, with a salary ranging from £30,000 to £35,000 plus benefits.
  • The role involves installation, troubleshooting, and support of IT hardware and bespoke software primarily in the leisure and tourism attraction industry.
  • Candidates should have a minimum of 2 years of experience in IT support and a strong understanding of network protocols, operating systems, and programming languages.
  • The job requires regular travel across the UK and potentially to international sites in Europe and the USA, necessitating a flexible approach to working hours.
  • The company offers career progression opportunities and additional benefits, along with a focus on supporting well-known brands in the industry.

IT and Field Support Engineer

  • Southampton, Hampshire
  • Field Support, Installation, Troubleshooting, Support
  • Salary circa £30,000 - £35,000 plus benefits

We are seeking an IT Support / Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands.

My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions.

This is an IT Support / Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential.

Main duties:

  • Build, configure, install and support bespoke software and solutions
  • Upgrade and service existing systems
  • Support photography users, both clients and colleagues through various communication channels
  • Additional requirements as may reasonably be expected

Required skills:

  • Understanding of network protocols (TCP/IP, DNS, DHCP)
  • Proficiency in various operating systems especially Windows, Linux and MacOS
  • Experience with routers, switches, firewalls and other network devices
  • Installation, configuration of servers, desktops, laptops
  • Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript)
  • Familiar with Apache and MySQL databases
  • Strong interpersonal and communication skills
  • Ability to prioritize skills
  • Full UK driving licence

My client are able to offer an attractive salary with benefits including career progression, onsite parking.

If you would like to be considered for this opportunity please send your CV to or call

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.