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My client is a market leader in finished vehicle logistics solutions, providing services to major automotive manufacturers, rental operators, leasing companies, and large fleet organisations. With a strong reputation built on trust, innovation, and operational excellence, they are looking for an experienced VDC Operations Manager to oversee a key Vehicle Preparation & Distribution Centre in Southampton.
This is an exciting opportunity to take full responsibility for a high-volume automotive operation, ensuring performance excellence, customer engagement, and operational efficiency.
Responsibilities
As the VDC Operations Manager, you will be responsible for the productivity and performance of all activities at the Southampton Vehicle Distribution Centre, ensuring smooth operation, compliance, and efficiency. Your key duties will include:
- Managing and leading a team of automotive terminal and technical staff, ensuring the operation is adequately resourced and skilled.
- Driving a high-performance culture, recognizing strong performance and addressing underperformance where necessary.
- Ensuring operational performance meets the day-to-day delivery of key customer and company KPIs and SLAs.
- Setting objectives and planning to ensure efficiency and production targets are met.
- Producing and finalizing reports in line with company and client frameworks.
- Developing and delivering business strategies to support operational objectives.
- Building and maintaining strong customer relationships, ensuring high levels of satisfaction.
- Ensuring full compliance with company, customer, and regulatory requirements.
Essential Requirements
To be successful in this role, you will need:
- 2+ years of Operations Management experience, preferably in the automotive or logistics sector.
- 3+ years of experience managing teams, including performance monitoring and development.
- Strong understanding of Health & Safety best practices.
- Proven experience in strategic development and change management in high-volume operations.
- Customer-facing experience, with the ability to build and maintain strong relationships.
- Experience in process documentation, work instructions, and planning.
- Familiarity with Lean tools and operational efficiency techniques.
- High competency with technologically complex production systems.
- Strong IT skills, including Microsoft Office Suite.
- Project management expertise and the ability to prioritize tasks in a dynamic environment.
- A commitment to the company’s values: People, Customers, Integrity, and Innovation.
