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Customer Advisor - Southampton - Full time

Adecco
Posted a day ago, valid for a month
Location

Southampton, Hampshire SO152AE, England

Salary

£13.07 per hour

Contract type

Full Time

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Sonic Summary

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  • Adecco UK is recruiting for a Customer Administrator position in Southampton, starting on January 6, 2025, and ending on March 28, 2025.
  • The role offers a competitive pay rate of £13.07 per hour and requires a commitment of 37 hours per week, Monday to Friday.
  • Key responsibilities include processing customer refunds, managing post, and maintaining the internal database, along with various administrative tasks.
  • Candidates should possess excellent IT skills, strong organizational abilities, and a passion for customer service, with a focus on attention to detail and professional communication.
  • This position does not specify a required number of years of experience, but emphasizes the importance of being adaptable and able to learn new systems quickly.

Customer Administrator - Southampton Full Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.


Please see below some of the details regarding the role:

***Full Time Positions Available***


Start date - 6 January 2025

End Date - 28 March 2025
Location - City Centre, Southampton
Pay Rate - Competitive (13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

  • Excellent IT skills
  • The ability to learn new systems and processes quickly
  • Strong organisational skills
  • Ability to prioritise and adapt to tasks
  • Exceptional attention to detail
  • Professional written communication skills
  • A passion for delivering excellent customer service
  • Being flexible with the day to day activities.
  • Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 37 hours a week, Monday - Friday, between the hours of 08:00 - 20:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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