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Field Service Engineer

Market 36
Posted 8 hours ago, valid for 11 days
Location

Southampton, Hampshire SO409BX, England

Salary

£34,000 - £37,400 per annum

Contract type

Full Time

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Sonic Summary

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  • Market 36 Recruitment is seeking a Field Service Engineer based in Southampton to cover the Hampshire area on a permanent basis.
  • The role involves providing onsite customer support, focusing on maintenance, repairs, and inspections of machinery.
  • Candidates should have solid mechanical aptitude and experience servicing heavy tracked plant JCB machines, with a salary range of £34,000 to £37,400 per year.
  • The position requires excellent customer service skills and the ability to work independently, with a preference for candidates with relevant experience in a similar role.
  • Working hours are 40 hours per week with overtime available at 1.5x pay.

Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Southampton, covering the Hampshire area on a permanent basis.

Main purpose of the role will be to provide onsite customer support to a range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Roles & Responsibilities:

  • Investigate, diagnose and resolve customer reports of technical problems with equipment.
  • Service a wide variety of machines both on and off site.
  • Ability to work independently to troubleshoot and solve problems.
  • Complete job cards to a high standard promptly and within a given timeframe.
  • Complete paperwork and timesheets in a timely manner.
  • Request parts efficiently and effectively.
  • Good customer service skills.
  • Develop and maintain good working relationships with internal and external customers.
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
  • Ensure compliance with relevant procedures when repairing and inspecting equipment.
  • Present a professional image at all times.
  • Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.
  • All Engineers must ensure that their own tools are safe and legal to use.

Experience, Knowledge & Qualifications:

  • Solid Mechanical aptitude.
  • Ability to service a wide range of heavy tracked plant JCB machines.
  • Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
  • Lone working.
  • Excellent verbal, written and critical thinking skills.

Working hours are 40 hours a week and has overtime available paid at x 1.5.

In return our client offers a competitive salary of up to 37,400

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.

Job Types: Full-time, Permanent

Pay: 34,000.00-37,000.00 per year

Work Location: In person

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