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Customer Care Operative - South Hampshire -Ā Ā 3 - 6 month contract - Ā£38,000
Wheatstone Solutions are working with a Residential developer looking to recruit an experienced Customer Service Maintenance Operative into the team for a rolling contract for around 3 - 6 months.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period.
You will also need your own van and tools, mileage paid.
Duties of the role:
- AttendĀ appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
- Liaise with the Customer Care Team based in Head Office.
- Ensure all required materials and resources are available prior to attending customersā appointments.
- Always maintain a high standard of professionalism and that excellent Customer Service is delivered.
- Ensure the customersā home is prepared prior to works to ensure upmost cleanliness on the finishing of projects.
- Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.
- Ensure the highest level of Health and Safety adhered to at all times.
- Work with the Customer Care team to ensure that any particular build or remedial patterns are arising in customersā homes.
Skills Required:
- You must have experience working for a House Builder / Housing Association within a similar role such as Multi Trade Technician / Operative or have experience as a Multi Trader in occupied homes.
- Excellent Customer Service skills
- Well presented.
- Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
- Flexible to travel across South Hampshire sites
- Full Driving License
- Own van and tools
For more information please apply above or contact Chris Ellis at Wheatstone Solutions.
