IT Support Technician

IT Support TechnicianSouthwell, Nottinghamshire - On-Site£ Competitive Salary + Progression + Holidays + BenefitsThis is an excellent opportunity for a 1st/2nd Line IT Support Technician to join a growing manufacturing company offering progression and the chance to work with multi-national sites.This company are a global leader in advanced materials and solutions, they specialise in providing cutting-edge products and services to industries such as aerospace, automotive, electronics, and medical devices.In this varied role you will be responsible for providing first and second-line support for hardware, software, and network issues throughout the business. Equally, you will be involved in configuring systems and devices, maintaining infrastructure and general system maintenance. Document collection is also key to this role where you will be responsible for collecting, organising, and validating shop floor data, such as production data, machine performance, and downtime tracking.The ideal candidate will have a strong familiarity with IT infrastructure, network technologies (LAN, WAN, WI-FI), and security protocols. Along with a solid knowledge of Windows, Microsoft 365, and other standard office applications. A proven track record in manufacturing ERP such as EFACS is beneficial to your success within the role. Lastly, excellent troubleshooting and problem-solving skills are also required.This is a fantastic opportunity for an IT Support Technician to join a business at an exciting time of growth, offering a great working environment and progression.The Role:

• Provide 1st & 2nd Line IT Support
• Configure systems and maintain infrastructure
• Collect, organise, and validate shop floor data
• Ensure accurate data entry into ERP systems

The Person:

• Strong familiarity with IT infrastructure and network technologies
• Solid knowledge of Windows, Microsoft 365, and other office applications
• Proven track record in manufacturing ERP (EFACS)
• Excellent troubleshooting and problem solving skills

Reference Number: BBBH248089To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical RecruitmentThis vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment AgencyRise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.