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- Salary up to £80k + Benefits
- Ideally FMCG and Fresh food experience and in a Fresh food specific ERP solution
- ERP Project Manager experience essential with full end to end implementation
- Responsible for the development and maintenance of project plans and co-ordination of project resources
- Manage the overall project delivery plan, including internal and partner deliverables, ensuring visibility of progress and key risks to all stakeholders
- Manage workstreams & robust collaboration between the third party, business & technical teams
- Track progress against the plan. Identify, manage, and propose mitigations to project risks and issues using risk and RAID logs
- Closely manage scope to ensure project delivers against its goals and appropriate change controls are put in place for the project to ensure that the required approvals are in place
- Making timely, effective decisions at the project level and communicating those decisions both up and down the program structure, while approaching needed decisions in a logical and thoughtful manner, weighing conflicting information where necessary
- Produce weekly tracker on progress vs. plan, including developing ‘Get to Green’ plans where necessary
- Develop and maintain an effective status management process and regularly report progress to the Stakeholders, including the presentation of project status updates in Dole Group Steering Meetings
- Create and maintain project documentation, manuals, and procedures
- Chair the weekly PMO meeting with the vendor and workstream leads
- Lead the internal project team and be the key escalation point between the internal project team and the vendor
- Be an escalation point for resolving project and program issues
- Ability to assess and guide staffing decisions
- Responsible for ensuring the quality of the deliverables from the vendor including that all solutions are thoroughly tested
- Define robust processes for user acceptance testing, ensuring full business approval prior to go-live
- During application implementation, provide project management for data migration and conversion services, on-site support, documentation, and training
- Develop and execute the system cutover planning
- Ensure releases of software are planned and executed in line with the business / project demands.
- Work collaboratively with the Business and IT Teams to ensure all goals are aligned and that there is full visibility of project progress, dependencies and risks to all stakeholders
- 10+ Years of demonstrable experience implementing ERP systems, ideally in a Fresh Produce / FMCG environment
- Experience managing complex projects with various interdependencies
- Significant prior experience in addressing both the business and IT activities associated with an ERP project, including:
- Ø Test plan development
- Ø Business and system implementation planning and execution
- Ø Organizational Change Management and readiness experience
- Adept at balancing multiple priorities and requirements in a complex business environment. Hands on, analytical & organised approach to understanding challenges & recommending solutions
- Strong communication skills, enabling alignment with both internal and external stakeholders
- Excellent written and verbal communication skills at all levels within a commercial environment with the ability to interpret complex requirements
- Highly motivated and self-directed
- Experience with software solutions tailored for B2B environments, ranging from small businesses to enterprise customers
