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Customer Services

Adaptable Recruitment
Posted 8 hours ago, valid for 11 days
Location

St. Helens, Merseyside WA11 8LP

Salary

Competitive

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Adaptable Recruitment is seeking an Experienced Customer Service Specialist to join a company in the Rainford area.
  • The salary for this position is up to £24,000, depending on experience.
  • Candidates should have previous experience in customer service, sales, or accounts.
  • The role involves managing customer accounts, ensuring timely collection of debts, and resolving queries.
  • This is a fully office-based position with a working schedule of 35 hours per week and 20 days of holidays plus bank holidays.

At Adaptable Recruitment we have an Excellent Opportunity for an Experienced Customer Service Specialistto join agreat company in the Rainford area.Salary: up to £24,000 Depending on ExperienceHolidays: 20 days & Bank HolidaysLocation: Rainford - Fully office basedWorking Hours: 35 hours

Main Responsibilities to include:

  • Manage and maintain an assigned portfolio of customer accounts
  • Ensure timely collection of outstanding debts while maintaining strong customer relationships
  • Monitor and manage payment terms and credit limits
  • Liaise with customers to resolve any queries or disputes related to their accounts
  • Work closely with the sales team to ensure accurate billing and payment processes
  • Prepare and send out statements, reminders, and follow-up communications
  • Provide regular updates on outstanding debt status and progress to management
  • Collaborate with other departments to ensure smooth processes and customer satisfaction

Skills & Experience:

  • Previous experience in customer service, sales, or accounts is highly desirable
  • Strong communication and negotiation skills
  • Ability to manage and prioritise a diverse workload
  • A proactive, problem-solving mindset
  • High attention to detail and accuracy
  • A basic understanding of credit control principles (training will be provided if necessary)
  • Excellent organisational and time management skills

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.