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Customer Service Operative

First Call Contract Services
Posted 16 hours ago, valid for a month
Location

St. Ives, Cambridgeshire PE27 3LU, England

Salary

£11.5 - £12.78 per hour

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative position in St Ives, Cambridgeshire offers stable hours and long-term prospects.
  • Candidates should have at least 1 year of experience in customer service or related fields.
  • The salary ranges from £11.50 to £12.78 per hour, with overtime paid at time and a half.
  • The role involves receiving inbound calls, resolving queries, and requires skills in Excel, Word, and possibly experience with credit and invoicing.
  • Employees enjoy benefits such as free coffee, a subsidized canteen, and a relaxed atmosphere with great training programs.

Customer Service Representative - St Ives, Cambridgeshire

Are you looking for stable hours and long term prospects, then this role could be for you!

We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.

We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives.

We have maternity (part time, 10hrs per week) and full time customer service roles, ongoing roles available within the administration department.

General Duties for Customer Service Representative:

  • Receiving inbound calls
  • Resolving queries and complaints
  • Excel skills
  • Office skills
  • Word skills
  • Advantageous to have credit and invoicing experience
  • Advantageous to have purchasing experience
  • Advantageous to have experience with invoices & quotes
  • Updating database

Pay and hours for a Customer Service Representative:

  • £11.50 to £12.78
  • Overtime at time and half
  • 08.30 to 17.00pm, 1 hour lunch
  • Monday to Friday
  • 37.5 hours per week
  • 33 days holiday per year

Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.

Working for our client, offers you;

  • Free coffee
  • Subsidised canteen
  • Free cordial at water fountains
  • A full stocked hot and cold canteen
  • Relaxed atmosphere
  • Great training program
  • Long term prospects

Why work with First Call?

  • Money saving offers and discounts at your fingertip
  • 24/7 GP helpline
  • Discounted Gym membership in over 2500 gyms
  • Online Payslip Access
  • Personal Insurance

Apply today and we'll get straight back to you!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.