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IT Support Analyst
St Ives
£27k-£30k
Are you looking for an IT support role where you can grow your skills in a thriving global organisation? Do you want to be part of a business that values internal progression and invests in its employees? If so, this could be the perfect opportunity for you!
We're working with a leading company that dominates its industry, providing cutting-edge services across the UK and EMEA. Due to an internal promotion, they're now looking for a 1st Line IT Support Analyst to join their team.
You'll play a crucial role in keeping their IT systems running smoothly, supporting colleagues across multiple regions while gaining exposure to a range of technologies. Many of their employees have been with the company for years-proof of the fantastic career development opportunities available!
What You'll Be Doing:
- Providing 1st line IT support to internal users across the UK and EMEA
- Managing the new starter and leaver process to ensure smooth transitions
- Building and configuring laptops and PCs
- Assisting the infrastructure team and supporting wider IT operations
- Contributing to the security and stability of the IT environment
What We're Looking For:
- 1-3 years of IT support experience in a Windows environment
- Strong knowledge of Active Directory and Office 365
- A problem-solving mindset with a proactive approach
- Excellent communication skills, with the confidence to support colleagues at all levels
- The ability to work on-site in St Ives (Cambridgeshire) 5 days a week
- Full right to work in the UK (visa sponsorship is not available)
This is not an entry-level position.
Why Join?
- Be part of a company that invests in your development
- Work for an industry leader with a strong reputation and global presence
- Excellent career progression opportunities-this role is available because someone was promoted internally!
For more details and a full job description, get in touch with Andy Clarke at The One Group today!
