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Robert Half are proud to be exclusively partnered with a growing global business in St Neots who are recruiting a Sales Administrator on a 6 month fixed term contract. This is a newly created role and will be reviewed after 6 months in relation to long-term. This role will be full-time, with 2 days per week required in office and the rest WFH. The budget for this role is 28-30k per annum DOE.
Daily Responsibilities
- Serve as a contact for members, addressing inquiries and providing support where needed.
- Proactively engage members to share updates, gather feedback, and encourage participation training events, awards etc.
- Assist in developing and implementing strategies to attract new members and retain existing ones.
- Provide administrative support to the Business Development Team, EMEA, including scheduling meetings, preparing reports, and maintaining accurate member records.
- Help track key performance metrics related to member engagement and report findings to leadership.
- Assist in aligning member engagement efforts with broader organizational goals through collaboration with Education, Certification, Standards, Marketing, and Events teams.
- Stay informed on industry trends to provide relevant insights to members.
- Represent the business at industry events and assist with UK government affairs, policy engagement, and workforce development initiatives.
- Help identify and close smaller sales contracts (e.g., digital and print sales) to contribute to revenue growth.
- Assist marketing as needed with member communications via email, phone, newsletters, and social media.
- Respond promptly and professionally to member inquiries.
- Act as an on-site or virtual point of contact for the business development team during events to ensure a seamless experience.
Experience required:
- Previous experience in a customer service, membership support, business development, or administrative role required.
- Experience working in a professional association, trade organisation, membership-based organization or smart home industry is a plus.
- Familiarity with CRM systems, data management, and reporting tools is preferred.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
