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The Assessment Coordinator willprovide administrative and logistics support to the customer and managers and process administration tasks defined by the team to exceed customer and internal expectations and KPIs.
Duties will include:
- Coordinate client visits
- Diary management
- Management of overdue visits and prompt escalation of issues.
- Provide a point of contact for customers and external enquiries
- Take ownership of enquiries and respond with relevant information ensuring high quality customer serviceis delivered and a customer orientated culture is maintained
- Coordinate with other members of staff to ensure continuous operational cover
- Maintain accurate and up to date internal records, files and databases to ensure efficient information is maintained
