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Senior Customer Service Administrator

Huntress
Posted 5 days ago, valid for 12 days
Location

Stamford, Lincolnshire PE91BT, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A company in Stamford is seeking a Senior Customer Service Administrator for a full-time, permanent role requiring a minimum of 5 years of experience.
  • The working hours are Monday to Friday, from 8:30 am to 5 pm, and knowledge of a European language is advantageous but not mandatory.
  • Key responsibilities include processing customer orders, liaising with production, issuing paperwork for non-EU shipments, and providing additional customer support as needed.
  • Candidates should have a strong customer-focused background, with experience in customs paperwork being a plus, though not essential.
  • Salary will be discussed based on experience, and the company emphasizes a supportive work environment and employee well-being.

We are supporting a company based in Stamford who are recruiting for a Senior Customer Service Administrator. This is a full time, permanent opportunity for someone with ideally a minimum of 5 years experience. Hours are Monday - Friday, 8:30am - 5pm. Although it is not essential, knowledge of a European language would be an advantage.

Duties will include:

  • Processing customer orders while providing a high level of service

  • Liaise with production regarding specific order requirements

  • Issuing paperwork for non EU shipments

  • Undertake additional customer and order query support when required

To be successful you will have a solid customer focused background while demonstrating longevity on your CV. Ideally you will have some experience of customs paperwork but this is not essential. Salary will be discussed based on your experience.

If you have excellent communication skills with a positive attitude, can-do and willing attitude to support a wider team to achieve one goal then let us tell you more. This company thrive on maintaining a supportive environment for their employees and truly care about your well-being. To hear more about this fantastic employer with a great staff retention record click apply!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.