Sales Support AdministratorStamford AreaHours - Monday to Friday 35 hrs pwSalary - Competitive plus bonus and good benefits packageOur client are a well established company who offer a range of innovative technology and data services that supports their customers to better understand their business and thrive in an increasingly competitive market place. They are now recruiting a Sales Support Administrator on a permanent basis - this is a great opportunity to join a small team providing excellent, consistent and professional levels of service to customers and all aspects of the businessWhat you will be doing ...

Liaising with wholesalers for setting up customers on electronic ordering.
Liaising with wholesaler sales personnel and customers regarding new installations and additional requirements
Liaising with engineers, wholesalers and customers to agree installation dates
Liaising with Hardware regarding equipment orders
Generating invoices for equipment sales and new installations
Use of direct debit software.
Use of payment software to take card payments and add payments into our database.
Providing assistance with data input where necessary
Assist and support the sales team with leads. Update CRM on a daily basis, regarding sales leads, logging every conversation and action including updating the sales team.
Weekly CRM reporting to Manager.
Liaising and assisting Customer Services on fuel integration sign-up. Assist and liaise with Installation team surrounding fuel sign up.
Advise customer enquiries on partner services and additional equipment, liaising with Customer Service and Hardware.
Upselling equipment to existing customers.
Responding to marketing campaigns with outbound sales calls.
On-line demo training

About you ...

You have strong educational qualifications
You have a proven track record in customer service and administration
Motivated, outgoing, organised individual with a structured reliable approach to both resolving issues and developing solutions
You are a confident and clear communicator
You have a strong work ethic able to work on own initiative.
Open and honest person, comfortable working as part of a team and contributing confidently to discussions relating to tasks and projects.
Good listening and problem-solving skills, - a logical thinker with the ability to communicate at all levels.
You understand the Principles of Accounts (Finance)

On offer is a competitive salary based on experience and industry benchmarks with yearly salary reviews, commission payments for equipment sales, twice yearly bonuses, a flexible working environment, 25 days annual leave + Long Service Award of one extra day annual holiday for every 5 years worked, Life assurance, Pension scheme (3% employers’ contribution).If interested, please apply here or call Kim to discuss further.