Role: IT Support EngineerLocation: StamfordSalary:£30,000
Are you ready to take your IT skills to the next level? Join our dynamic team at [Your Solicitor Firm Name], where technology meets exceptional service. We're looking for an IT Support Engineer to support our growing firm and ensure our systems run seamlessly.
The Role:Based at our Stamford office, you'll play a key role in maintaining and enhancing our IT infrastructure across all locations. This is a hands-on role that involves on-site support and occasional travel between offices, so you'll need a valid driving license and a business-insured vehicle.
What You'll Do:
- Provide friendly, professional IT support to all staff.
- Troubleshoot and resolve IT issues, both remotely and in person.
- Install and maintain hardware, software, and servers.
- Develop and implement IT infrastructure improvements.
- Perform proactive maintenance for desktops and servers.
- Research and apply new technologies to enhance our systems.
- Handle advanced troubleshooting and technical challenges.
- Create user-friendly support documentation and deliver training.
- Assist in the overall management of our IT systems.
Your Skills and Experience:
- Essential: Maths Level 2, English Level 2, and either a computing degree, relevant higher education qualification, or industry experience.
- Strong knowledge of Windows 11, Windows Server 2016/19/22, Hyper-V, Active Directory, Microsoft 365/Exchange, and Azure.
- Experience with wired and wireless networking, including TCP/IP troubleshooting.
- Excellent communication and organizational skills.
Desirable
- Industry certifications like CompTIA A+.
- Familiarity with Microsoft Entra, Intune, and legal software such as SOS/Visualfiles.
Your Attributes:
- A flexible, adaptable, and team-oriented mindset.
- Friendly, approachable, and professional demeanor.
- Ability to stay calm under pressure and meet deadlines.
- A sense of humor is always a plus!
Location: Stamford (with travel to other offices).Hours: 9:00 am - 5:15 pm (36.25 hours per week).
Interested? Apply Today!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.