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Sales, Marketing & Operations Manager
Salary: £50,000
Location: Office-based, Monday – Friday, 08:45 – 17:30
As the Sales and Marketing Operations Manager, you will play a key role in driving customer retention and revenue growth. Working closely with the Sales, Marketing, and IT teams, you will optimise processes, enhance customer experiences, and strengthen client relationships. Your leadership will be instrumental in shaping the company’s strategic direction and ensuring long-term success.
We are seeking a Sales and Marketing Operations Manager to work closely with sales teams to refine systems, processes, and technology. This role is crucial in aligning marketing and sales efforts, improving operational efficiency, and driving business growth.
The ideal candidate will be detail-oriented, process-driven, and experienced in integrating marketing and sales functions. You will be an excellent communicator and highly collaborative. You take a hands-on approach to work, understanding the long-term impact of your contributions. You thrive in a fast-paced, high-autonomy environment and are eager to be part of a scaling business.
Key Responsibilities:
- Sales Forecasting & Strategy: Develop and maintain accurate sales forecasts to support strategic decision-making.
- Team Leadership & Performance: Drive team productivity to consistently meet and exceed performance targets. Foster a high-performance culture through strong leadership and motivation.
- Project Management:
- Develop project management frameworks to clarify roles, responsibilities, and workflows, ensuring projects stay on track.
- Align and integrate various initiatives, enabling seamless execution and delivery.
- Provide regular status updates, keeping project management tools and documentation up to date.
- Identify risks and challenges proactively, working collaboratively to resolve them.
- Serve as the central coordination point between Marketing, Sales, and Operations.
- Offer ad hoc project management support as needed.
Your Experience & Skills:
- Hands-on experience and a proven track record in sales operations, marketing, technology implementation, and data management.
- Strong attention to detail, ensuring data accuracy and consistency.
- Strategic thinking and problem-solving skills to optimise operations and drive business outcomes.
- Excellent project management skills with the ability to manage multiple projects simultaneously.
- Strong analytical abilities, with the capability to translate complex data into actionable strategies.
- Exceptional communication skills, able to collaborate effectively across teams.
- Proficiency in managing marketing technology stacks, including CRM systems, marketing automation platforms, and marketing analytics tools.
- Strong leadership capabilities—previous leadership experience is a plus.
This role is ideal for a proactive and adaptable professional who enjoys working in a fast-paced, evolving environment. If you're looking for a dynamic role where you can make a real impact, we’d love to hear from you!
