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Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited
Posted 12 days ago, valid for 6 days
Location

Stanmore, Greater London HA7 4FS

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Assistant in Stanmore, Middlesex, offering a salary of £25,000 plus pension benefits.
  • The role requires managing a high volume of incoming calls from customers regarding equipment failures.
  • Key responsibilities include coordinating maintenance requests, producing job sheets, and acting as the main point of contact for clients.
  • Candidates should have relevant experience, although the specific number of years required is not mentioned in the job description.
  • The company values employee development and provides excellent training opportunities.

Customer Service Assistant

Stanmore, Middlesex

£25,000 + Pension

This is a fantastic opportunity for an ambitious Customer Service Assistant to join a successful local Company who really invests in its employees and provide excellent training and development opportunities.

Some of your duties will include:

- Managing a high volume of incoming telephone calls from customers reporting equipment failure

- Establishing nature of customers requirement and logging details of calls managed on computer system

- Coordinating and arranging customer requests for reactive and pre planned maintenance requirements

- Producing job sheets and allocating work to be completed to nominated contractors

- Acting as main point of contact for clients throughout the duration of works

- Costing work that has been completed, raising customer invoices and recording payments received

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.