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Inside Sales Administrator
- Location: Stansted, driver essential due to location
- Job Type: Full-time
- Annual Salary: £28,000
We are seeking a proactive Inside Sales Administrator to join our dynamic team. This role is ideal for someone with a background in import or export, whether from an agency or in-house. As an Inside Sales Administrator, you will play a crucial role in managing customer interactions, preparing sales documentation, and supporting our sales team.
Day-to-day of the role:
- Customer Interaction: Respond promptly to customer inquiries, gather missing information, and provide comprehensive support.
- Sales Documentation: Prepare and verify essential sales documents, including contracts, ensuring accuracy and compliance.
- Database Management: Maintain and update customer and sales records in our in-house CRM system to ensure data integrity.
- Reporting: Generate and analyse sales reports to track performance metrics and identify emerging trends.
- Coordination: Work closely with logistics and other relevant departments to ensure timely deliveries.
- Support Sales Team: Assist with various administrative tasks to enhance team efficiency and effectiveness.
Skills:
Previous experience in sales support or administration is preferred
Knowledge of import or export processes is highly advantageous
o Strong organizational and multitasking abilities
o Excellent communication skills, both written and verbal
o Proficiency in CRM software and MS Office, particularly Excel
o High attention to detail and a commitment to accuracy
Work Environment:
- Hours: Monday to Friday, 09:00 to 17:30
- Setting: Office environment
- 6 months’ probation
Benefits:
Salary up to £28,000
Pension
Discretionary bonus
20 days holiday plus bank holidays
On-site parking (drivers essential due to location)
pension scheme
