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Customer Service and Despatch Coordinator

Grandma Wild's
Posted 8 hours ago, valid for 4 days
Location

Steeton, West Yorkshire BD20, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service & Despatch Coordinator at an award-winning artisan bakery manufacturer in Steeton, offering a salary of circa £25k-28k depending on experience.
  • The role requires an experienced individual with a methodical approach and keen attention to detail to manage order processing and dispatching of goods.
  • Key responsibilities include processing customer orders, sending order confirmations, dispatching orders, and handling customer queries.
  • Ideal candidates should possess excellent communication skills, professional telephone etiquette, and strong computer skills, particularly in Word and Excel.
  • Previous experience in a manufacturing business is preferred, and candidates are encouraged to submit their CVs for consideration, with no agencies involved.

Customer Service & Despatch Coordinator

Salary circa £25k-28k depending upon experience

Steeton, BD20

8.30-5.00 Monday to Friday         

Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.

The Position

Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.

You will play a key role in the achievement of right first-time shipment performance.

 Role responsibility but not limited to:-

  • Processing customer orders
  • Sending out order confirmations
  • Dispatching orders
  • Booking in orders from customers
  • Arranging transport
  • Processing delivery notes
  • Dealing with customer queries as they arise
  • Answering telephones and dealing with queries
  • Liaise with all relevant departments where necessary

Ideal attributes

  • Professional telephone manner
  • Excellent time management and able to prioritise workload efficiently and effectively
  • Excellent computer skills including word and excel
  • Methodical and able to communicate at all levels
  • You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise

This role would ideally suit an individual who has previous experience within a manufacturing business. 

 If you feel that you have the relevant skills and experience, then please send your cv by return.

NO AGENCIES

 

 

 

INDLS 

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