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Deputy General Manager
We are a renowned full table restaurant, celebrated for our high-quality service, delectable cuisine, and welcoming atmosphere. Our team is dedicated to providing an exceptional dining experience, and we are now seeking a passionate, experienced, and dynamic Deputy General Manager to help lead our restaurant to new heights.
Role Overview:
As the Deputy General Manager, you will play a crucial role in the daily operations of the restaurant. You will be responsible for ensuring the smooth and efficient running of the restaurant while upholding our exceptional standards of customer service, food quality, and operational excellence. You will work closely with the General Manager to manage both front-of-house and back-of-house operations, train and motivate our team, and contribute to strategic business growth.
Benefits of the Deputy General Manager:
- Competitive salary and benefits package
- Fantastic work-life balance
- Opportunities for growth and advancement within the company
- A positive and supportive work environment
- 50% off food & drink for you + guests
- Free meal on shift
- Wagestream access wages early
- Referral rewards with our recruitment incentive scheme
- A chance to contribute to an innovative and growing restaurant brand
- and many more...
Key Responsibilities of Deputy General Manager:
- Oversee the daily operations of the restaurant, ensuring excellent service standards and customer satisfaction.
- Assist in managing a diverse team, including servers, kitchen staff, and front-of-house personnel.
- Monitor and maintain quality control for both food and service.
- Help develop and implement efficient operational procedures and policies.
- Collaborate with the General Manager in budget management, inventory control, and cost analysis.
- Handle customer complaints and ensure that all issues are addressed promptly and professionally.
- Assist with staff training and development programs to ensure high performance and retention.
- Contribute to menu development, promotions, and seasonal initiatives.
- Ensure compliance with health and safety regulations, as well as local and industry standards.
- Support marketing and branding efforts to drive restaurant growth and enhance customer engagement.
Skills and Experience of Deputy General Manager:
- Proven experience in a managerial or supervisory role within the hospitality or restaurant industry.
- Excellent leadership and communication skills with a focus on team collaboration and customer satisfaction.
- Strong organizational and multitasking abilities.
- In-depth knowledge of restaurant operations, including food safety, inventory management, and POS systems.
- Passion for hospitality and delivering a superior dining experience.
- Ability to remain calm under pressure and handle difficult situations with professionalism.
- A flexible and proactive attitude with a hands-on approach to management
If this sounds like the right role for you, please apply! We look forward to hearing from you!
