IT Support Analyst

IT Search & Select

Posted 2 days ago, valid for 6 days

Stevenage, Hertfordshire SG2 7BG

Full Time

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Sonic Summary

We are seeking an experienced 1st/2nd Line Support Analyst to join our team in Hertfordshire.
The ideal candidate should have 1 to 5 years of experience in an IT support role, particularly with Windows systems.
Key responsibilities include providing support for on-prem IT systems infrastructure and Cloud technologies.
Strong troubleshooting, analytical, and support skills are essential for this position.
The salary for this role is competitive, reflecting the candidate's experience and qualifications.

Job Description:

We are looking for an experienced 1st/2nd Line Support Analyst to join our team based in Hertfordshire and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.

The ideal candidate will have over 1 - 5 years’ experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.

Key Responsibilities:

Provide 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies.
Strong troubleshooting, analytical and support skills.
Experience with Windows systems.
Experience with Office 365
Experience with Wintel / VMWare.

Qualifications:

Over 12 months’ experience within an IT related role.

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