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Tenancy Sustainment Officer Vacancy
An established charitable organisation is currently looking to recruit a Tenancy Sustainment Officer based in the Hertfordshire area on a temporary to permanent contract.
Location: Stevenage and East/North Herts
Hours: 37.5 per week, Monday to Friday
Shifts: Shifts will be either 9-5pm or 1-9pm
Duration: Temporary to permanent (£29,848.00 Per Annum)
The role involves:
- Working in a supported housing environment with homeless clients
- As a Tenancy Sustainment Officer, you will play a vital role in ensuring residents can sustain their accommodation and feel supported in their housing journey
- Rent and Income Management: Providing advice and support to residents to ensure timely rent payments, managing arrears
- Housing Benefits Guidance: Assisting residents with their housing benefit claims during their stay in temporary accommodation
- Resident Support: Offering practical support to residents, addressing their individual needs, and signposting them to additional services when necessary
Additional requirements:
- Experience of providing tenancy support to vulnerable people, particularly homeless client groups
- An enhanced DBS check from within the last 3 years or willingness to obtain
- Excellent communication skills and basic IT skills are essential
- A driver with access to a car
To secure an interview for this excellent opportunity contact Charley Payne by email as soon as possible.
