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Customer Service Specialist

Four Recruitment Ltd
Posted 22 days ago, valid for 4 days
Location

Stockport, Cheshire SK2 5JF, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A high growth SME in the leisure industry is seeking a Customer Services Specialist/Account Manager to oversee key accounts.
  • The role requires a minimum of 2 years of experience in customer service, account management, or a related field.
  • Key responsibilities include managing client accounts, building long-term relationships, and resolving customer inquiries efficiently.
  • Candidates should be adept at identifying opportunities for additional product offerings and liaising with internal departments for seamless service delivery.
  • The salary for this position is competitive, and interested applicants are encouraged to apply for immediate consideration.

A high growth SME supplying into the leisure industry is looking for a Customer Services Specialist/Account Manager to manage their key accounts. If you thrive in a customer-centric environment, excel in managing client relationships, and love problem-solving, this could be the perfect role for you! Key responsibilities include:

  • Managing key client Accounts, ensuring client needs are met and exceeded
  • Build and Maintain Relationships, develop long-term relationships with clients to drive customer satisfaction and retention
  • Handle Enquiries, respond promptly to customer enquiries resolving issues efficiently and professionally
  • Identify opportunities to offer additional products that benefit the client and drive revenue
  • Liaise with internal departments to ensure seamless delivery of services and products to customers.
  • Prepare regular status reports for clients and management, outlining progress, results, and any potential issues

Suitable candidates must have a minimum of 2 years experience in a customer service, account management, or related role; have the ability to engage and develop relationships quickly and have a genuine interest in putting the customer first. Please apply now for immediate consideration.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.