We are seeking a diligent and thorough Credit Controller to join our Accounting & Finance team. The successful candidate will be responsible for overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
Client Details
This is a medium-sized enterprise operating in the retail industry. With a commitment to innovation and providing superior service, the company prides itself on being an employer of choice, known for its commitment to staff development and progressive practices.
Description
Key responsibilities:
- Managing customer accounts and ensuring timely collection of payments.
- Maintaining accurate records of all chasing activity.
- Regularly making contact with customers to ensure all relevant debts are managed.
- Ensuring credit and collection policies and procedures are followed within your team.
- Reviewing customer credit applications and credit references to set credit limits and ensure credit worthiness.
- Preparing monthly reports on credit control activity for the Accounting & Finance team.
- Resolving billing and customer credit issues.
- Liaising with customers, as well as internal personnel including the sales team.
Profile
The successful Credit Controller requires:
- Previous experience working within a collections environment
- Proficiency in Microsoft Office and accounting software.
- Excellent communication and negotiation skills.
- Strong attention to detail, and an ability to work under pressure.
- A high level of accuracy and efficiency.
Job Offer
Benefits:
- On-site parking
- 23 days holiday + bank holiday
- Flexi-time
- Pension
- Company perk-box, Gym membership, Cinema tickets, discounted food
- Life assurance
- Cycle-to-work scheme
- Health-care cover