SCHEDULING CO-ORDINATOR
STOCKPORT
£26.5K DOE + BONUS
Mon to Thurs 8.30am - 5pm
Fri 8.30am - 2pm
Office based
Our client is a leader in their field and are currently looking to expand their Service team. This is an excellent opportunity for someone who love to multitask and highly organised. You will deal with all forms of customer communication, service administration and provide support to Engineers, Service Director and internal teams.
- Scheduling installation works
- Facilitating and scheduling service visits and communicating with clients and staff to ensure visits are successful
- Completing after visit functions to ensure reporting and invoicing is delivered in a timely manner
- Ensure that Service Engineers have sufficient supplies and are correctly qualified to perform the service visits safely
- Answering customers questions and liaising with Production, Technical & Aftercare teams so requests are processed efficiently.
- Creating and issuing Risk and Method Statements (RAMS)
Required
- Proven experience within a similar role
- Comfortable working with CRMs
- Used to working in a fast paced environment
- Highly organised