Job Opportunity: Temporary Inbound Call Handler

Job Opportunity: Temporary Inbound Call Handler - ASAP Start Date
Location: Stockton
Contract: Temporary Position, 24 hours for 4 weeks
Hourly Rate: 12.00ph, paid weekly through OA
Working Pattern: Monday, Wednesday, and Friday, 8am - 6pm

We are currently looking for a Temporary Inbound Call Handler (service department) to join our client, a prestigious car dealership in Stockton.

Your responsibilities will include:

• Handling Inbound Calls: Answering calls from customers to book service appointments or answer service-related questions.
• Booking Service Appointments: Scheduling and confirming service appointments, collecting necessary details (e.g., vehicle info, preferred times).
• Providing Information: Offering information on available services, maintenance, repairs, and promotions.
• Customer Support: Assisting with any service-related concerns, providing updates on ongoing services, and troubleshooting issues.
• Data Entry: Recording customer and vehicle information into the system accurately.
• Managing Queries: Resolving customer queries regarding pricing, services, and warranty coverage.

We are looking for a proactive and friendly individual who can bring the following skills to the role:

• Excellent communication skills
• Strong organisational abilities
• A welcoming and professional attitude
• Proactive and enthusiastic approach to tasks

As a temporary employee with OA, you will enjoy a variety of perks:

• Weekly Pay: Receive your earnings every Friday!
• Convenient Timesheet Submission: Easily submit timesheets with mobile support.
• Annual Leave: Accumulate up to 28 days of leave.
• Retail Discounts: Enjoy discounts at over 150 high street retailers.
• Eye-Care Benefits: Free eye-care vouchers and discounts on glasses for VDU users.
• Well-Being Access: Gain access to well-being platforms to support your mental health.
• Learning Opportunities: Benefit from free online LinkedIn Learning courses to enhance your skills.
• Recognition: Participate in our 'Temp of the Month' awards to celebrate your hard work.
• Dedicated Consultant: Receive guidance from a dedicated consultant to help you with your job search and provide expert interview tips.

If you are enthusiastic about providing support and have the skills we need, we would love to hear from you!

Apply today to seize this fantastic opportunity. Don't miss out on joining a dynamic environment where your contributions will be valued.

To speak to a consultant regarding this position, please call (phone number removed).

If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.