Office Administrator

KPI Recruiting

Posted 2 days ago, valid for a month

Stoke-on-Trent, Stoke-on-Trent ST6 4PX, England

£12.49 per hour

Part Time

Retirement Plan

Employee Assistance

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Sonic Summary

The role of Office Administrator/Customer Service Assistant is available in Newcastle-Under-Lyme, requiring 36.5 hours of work per week from Monday to Thursday and a half day on Friday.
The position offers a temporary to permanent contract at a rate of £12.49 per hour.
Candidates must have previous experience in a fast-paced office environment and be proficient in using Microsoft 365.
Key responsibilities include managing customer inquiries, administering the CRM system, and collaborating with internal departments.
Permanent benefits include 25 days of annual holiday, a company pension scheme, and an employee assistance program.

Office Administrator / Customer Service Assistant

Location: Newcastle-Under-Lyme

Hours: Monday to Thursday 8am – 4.30pm / Friday 8am – 12.30pm (36.5 hours per week)

Duration: Temporary to permanent

Rate: £12.49 per hour

The role:

We are looking to recruit an Office Administrator/Customer Service Assistant to join our clients busy Commercial Department. Reporting to the Commercial Director, this role will support the Sales and Marketing functions of the business with a range of tasks, including:

Main duties:

Managing and processing customer inquiries, quotations, and purchase orders through the company's computer-based system
Administering the company’s CRM (Customer Relationship Management) system, including regular updates on customer inquiries
Communicating regularly with customers via phone and email
Collaborating frequently with internal departments to ensure smooth information flow and meet business needs
Assisting the Purchasing team during busy periods and providing holiday cover
Supporting management with departmental reporting and other administrative tasks

About you:

Proficient in using computers and Microsoft 365
Highly organized and methodical
Friendly and approachable demeanour
Previous experience working in a fast-paced office environment is essential

Benefits (permanent):

25 days annual holiday entitlement + bank holidays
Early finish on Fridays
Company pension scheme
Employee assistance programme

Interested? Call Meg on (phone number removed) or email (url removed)

INDCOM

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