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Contact Officer Lv04

Contact Officer Lv04

Service Care Solutions - Social Work

Posted 9 days ago, valid for 14 days

Stoke-On-Trent, Staffordshire ST9 0ET, England

Full Time

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Sonic Summary

The Stoke-on-Trent City Council is seeking a full-time Contact Officer for a 3-month contract with a pay rate of £15.80 per hour.
The role involves supervising family contact sessions and providing support to ensure the safety and wellbeing of children.
Candidates should have an NVQ Level 3 or equivalent experience in working with children and families, along with relevant experience in a nursery or school setting.
A full UK driving licence and access to a vehicle are required for this position, which includes occasional weekend work.
The ideal applicant should be reliable, compassionate, and confident in direct work with children and families.

Job Title: Contact OfficerLocation: Civic Centre, Stoke-on-TrentClient: Stoke-on-Trent City CouncilHours: Full-time Monday-Friday with occasional rota-based Saturday working, 37 hours per weekPay: £15.80 per hourContract: Initially 3 months, with potential for extensionStart Date: 28th AprilDriving Licence & Access to a Car RequiredAbout the Role:Service Care Solutions are recruiting for a Contact Officer to join a committed and supportive team at Stoke-on-Trent Council. This is a fantastic opportunity for someone who wants to make a positive difference in the lives of children and families. You’ll be supervising and observing family contact sessions, providing support and guidance to families, and ensuring the safety and wellbeing of children throughout.Key Responsibilities:

Supervise and observe contact between children and their families
Offer support and advice while safeguarding children and young people
Provide written and verbal feedback to families, carers, and professionals
Build positive, professional relationships with children, families, and partner agencies
Attend relevant meetings and, if needed, provide verbal evidence in court
Work flexibly on a rota basis between 8am–8pm, including occasional weekends

What We’re Looking For:

NVQ Level 3 (or equivalent experience) in working with children and families
Experience supporting vulnerable children, ideally in a nursery or school setting
Full UK driving licence and access to a vehicle
A good understanding of child development
Someone reliable, compassionate, and confident in direct work with children and families

Interested?If you’re passionate about supporting families and making a real difference, we’d love to hear from you.Contact Kat at Service Care Solutions on or email your CV to .uk

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