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Administrator / Customer Service

Adecco
Posted 18 hours ago, valid for 16 days
Location

Stoke-On-Trent, Staffordshire ST9 0ET, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an Administrator / Customer Service role located in the ST6 area, offering a salary of £26,000.
  • The job requires a dedicated individual with strong customer service skills, both over the phone and in person.
  • Key responsibilities include receiving calls, processing orders, invoicing, and managing bookings.
  • Candidates with knowledge of Sage 50 and excellent communication skills will be preferred.
  • This role is suitable for those with relevant experience in administration and customer service.

Job Title: Administrator / Customer Service

Location: ST6

Working Hours: Monday - Friday, 9 AM - 5 PM

Salary £26,000

Our client, a reputable manufacturing company based in the ST6 area, is seeking a dedicated Administrator / Customer Service candidate to join their team.

Key Responsibilities:

  • Receiving Calls: Serve as the first point of contact for customers, answering inquiries, and providing accurate information with professionalism.
  • Order Processing: Efficiently manage the processing of customer orders, ensuring accuracy and timely entry into the system.
  • Invoicing: Prepare and issue invoices in a timely manner.
  • Taking Bookings: Handle bookings and scheduling requests, coordinating with relevant departments to ensure customer needs are met promptly.

What We're Looking For:

  • An all-round administrator with a strong focus on customer service, both over the phone and in person.
  • Ideally knowledge of Sage 50 is an advantage
  • Excellent communication skills, with the ability to build rapport with clients and colleagues alike.
  • Proficiency in using office software and systems, with the ability to learn new tools quickly.
  • Strong organisational skills

If this role is of interest, please apply wioth your up to date CV details! We look forward to hearing from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.