Automotive Service Advisor
Basic £27,000
OTE £32,000+
Main Dealer - Stoke-On-Trent
C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stoke-On-Trent.
Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for this role.
Service Advisor Role Overview
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Booking customer vehicles in for Services, MOT’s and/or repairs.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
• Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.
Service Advisor Requirements:
• Previous experience working as an automotive service advisor within an Main Dealer.
• Full driving license is required.
• Stable career history.
Company Benefits:
• Full Ongoing Training.
• Annual Pay Reviews.
• Progression Opportunities.
• Pension Scheme.
• Car Scheme.
If you have the relevant experience working as an Automotive Service Advisor and would like to know more, contact Ian Bowker at C&B Recruitment