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Service Advisor - Stoke

C&B Recruitment
Posted 14 hours ago, valid for 11 days
Location

Stoke-On-Trent, Staffordshire ST6 2PG

Salary

£27,000 - £32,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • C& B Recruitment is seeking an Automotive Service Advisor for a main dealer in Stoke-On-Trent with a basic salary of £27,000 and an OTE of over £32,000.
  • The ideal candidate must have previous experience in an aftersales department as an Automotive Service Advisor.
  • Responsibilities include providing excellent customer service, booking vehicles for services and repairs, and liaising with various departments to ensure timely vehicle readiness.
  • Candidates must possess a full driving license and demonstrate a stable career history.
  • The company offers ongoing training, annual pay reviews, progression opportunities, a pension scheme, and a car scheme.

Automotive Service Advisor
Basic £27,000
OTE £32,000+
Main Dealer - Stoke-On-Trent


C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stoke-On-Trent.

Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for this role.


Service Advisor Role Overview
•    Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
•    Booking customer vehicles in for Services, MOT’s and/or repairs.
•    Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
•    Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
•    Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.


Service Advisor Requirements:
•    Previous experience working as an automotive service advisor within an Main Dealer.
•    Full driving license is required.
•    Stable career history.


Company Benefits:
•    Full Ongoing Training.
•    Annual Pay Reviews.
•    Progression Opportunities.
•    Pension Scheme.
•    Car Scheme.

 

If you have the relevant experience working as an Automotive Service Advisor and would like to know more, contact Ian Bowker at C&B Recruitment

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