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3rd Line IT Support Engineer - Stoke-on-Trent - £45,000
My client, a leading MSP based in Stoke are looking for a 3rd Line Engineer to join their growing team. They are at the forefront of technology and are looking to use a large round of investment to bring in top talent to their ranks.
The Role
- You will act as a focal point of the IT Support team, providing expert support to both internal staff and clients.
- In this position, you will be tasked with carrying out system administration tasks, such as configuration and optimisation of internal servers, databases and any other integral parts of the IT Infrastructure.
- At times you will carry out patches for systems, applications and infrastructure components.
- It will be expected that you can provide accurate and up to date documentation and produce troubleshooting guides, helping to mentor and educate junior members of staff.
Required Experience
- You will have experience providing support up to a 3rd line level, ideally in an MSP.
- Expertise in troubleshooting issues for Windows and Linux operating systems.
- A strong understanding of network topologies such as TCP/IP, DNS, DHCP, VLAN's and Firewalls.
- Virtualisation experience using VMware and Hyper-V
- An active SC Clearance or the ability to obtain an SC Clearance.
Benefits
- 25 days holiday per annum + Bank Holidays
- Yearly Bonus
- Free onsite parking
- Gym Membership
- Healthcare
- Pension contribution
- Life Cover/Death in Service Cover.
Interviews for this role are getting underway immediately so please don't hesitate to apply.
Due to the clearance required for this role, you MUST be a British citizen and hold a British passport
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
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